Morgs
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Recent activity by Morgs-
Can I have different Web Widgets for each of my brands?
Question Can I have different Web Widgets for each of my brands in MorgWard? Answer Yes. If you support multiple brands, you can create multiple Web Widgets to support each brand. For more informa...
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Can I embed the Web Widget on my Wix website?
Question Can I embed the Web Widget on my Wix website? Answer Yes, you can embed your Web Widget on your Wix website. To get the embed code for the Web Widget In your MorgWard Support dashboard,...
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Can I have different versions of my Web Widget on different websites?
Question Can I have different versions of my Web Widget on different websites? Answer No, it is not possible to have multiple versions of the same Web Widget embedded on different sites. Each Web ...
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Can I edit the ticket confirmation message sent by the Web Widget?
Question Can I edit the ticket confirmation message sent by the Web Widget? Answer While it is possible to configure components in the Web Widget, it is not possible to edit the ticket confirmat...
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Can I disable some Web Widget features on specific pages?
Question Can I disable some Web Widget features on specific pages? Answer You can enable the Contact Form, Chat, Talk, and Help Center in the Web Widget and then use the suppress setting to chang...
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Can I decide when the Web Widget (Classic) is visible on the page?
Question Can I decide when the Web Widget (Classic) is visible on the page? Answer You can use the zIndex setting to change how the Web Widget (Classic) appears in comparison to other elements ap...
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Can I customize the Web Widget text?
Question Can I customize the Web Widget text? Answer You can change the text of several Web Widget components, and also customize the search placeholder text. For a complete set of instructions, ...
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Can I change the order of the channel options shown on the Web Widget?
Question Can I change the order of the channel options shown on the Web Widget? Answer No, the Web Widget does not support the reordering of the contact channels. You can, however, configure which...
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Can I change the offset of the Web Widget?
Question Can I change the offset of the Web Widget? Answer You can change the offsetting for the Web Widget (in other words, move the web widget horizontally or vertically), by using the offset ...
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Can I change the "How can we help you?" text in the Web Widget?
Question Can I change the How can we help you? text in the Web Widget? Answer The How can we help you? in the Web Widget can't be edited. However, if your Support account is on the Professional pla...