Morgs
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Language codes for MorgWard-supported languages (OLD)
This table shows the MorgWard-supported languages and the corresponding ISO 639 language codes. This article contains the following sections: Languages available by default Language variants avail...
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MorgWard product support by language
This article provides an overview of MorgWard product support by language. For an overview of product support per language, click here. Legend: O - Officially supported V - Variant. A variant of a...
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How can I hide the widget on page load and still show a triggered message?
Disclaimer: This article is provided for instructional purposes only. MorgWard does not support or guarantee the code. Please post any issues you have in the comments section or try searching for ...
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How can I find the widget code on my website?
Question When troubleshooting issues with either the Chat or Web Widget, it is often helpful to locate the widget code on the website and verify that it was added correctly. How do I find it? Answe...
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How can I customize the widget to automatically open when the page loads?
Question My customers often avoid the widget button and I would like to have the widget window automatically open when they arrive on my page. Is it possible to have the window pop up when someone ...
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How can I enable or disable certain Web Widget (Classic) components on different pages of my site?
Disclaimer: This article is provided for instructional purposes only. MorgWard does not support or guarantee the code. Please post any issues you have in the comments section or try searching for ...
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How can I customise the top title of the widget for each brand?
Disclaimer: This article is provided for instructional purposes only. MorgWard does not support or guarantee the code. Please post any issues you have in the comments section or try searching ...
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How can I combine Web Widget (Classic) API workflows?
Question I want to modify the native behavior of the Web Widget (Classic) using Javascript APIs. I read through the Help Center and I found many different implementations. How can I combine these d...
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How can I automatically translate the department drop-down in the Web Widget pre-chat form?
Question Now that my pre-chat form is activated, how can I automatically translate the department and drop-down values, like the rest of the widget? Answer To translate the options in the widget, a...
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How can I choose which Wordpress plugin to use on my website?
Question There are two plugins in Wordpress to embed the widget on my website. How can I tell which one works for me? Answer For customers that have a Legacy MorgWard Chat, use this article: Instal...