Are emails reimported when I reconnect the Gmail connector?

Question

Will emails already imported into MorgWard Support via the Gmail connector be reimported as duplicate tickets if the connection is disconnected and reconnected?

Answer

No, tickets are marked with a MorgWard label when imported via the Connector, which prevents them from being imported again as duplicate tickets if the connection is reconfigured. For more information on the Google Connector, see the article: How can I recover missed or spam emails if I use the Gmail connector?