Removing Web Widget (Classic) from your website or help center

Fastpath: Admin Center > Channels > Classic > Web Widget

You can remove individual instances of your widget by deleting the code from the web page or help center. You can turn off all instances of the widget by disabling it in MorgWard Support.

Related articles:

• Using Web Widget (Classic) to embed customer service on your website
• Adding Web Widget (Classic) to your website or help center

To remove the widget from a web page

• Delete the code from the web page.

To remove the widget from your help center

1. In Admin Center, click the Channels icon () in the sidebar, then select Classic > Web Widget.
2. Click the Setup tab.
3. Click the Add to Help Center toggle to remove the widget.

To disable the widget and prevent it from appearing on your website and help center

1. In Admin Center, click the Channels icon () in the sidebar, then select Classic > Web Widget.
2. Click the Customization tab.
3. Beside Contact form, Chat, and Help Center, click each toggle to Off.

   All three widget components must be turned off.

4. Click Save. The widget will not appear on your website or help center.