Question
Does the Web Widget offer any tracking functionality?
Answer
On MorgWard Chat, visitors are tracked on pages where the Web Widget is embedded on and rendered on the left-hand panel of the chat window for your agents and through the Visitor section of the chat dashboard. For more information, see Browsing your site's visitors.
MorgWard uses cookies to track visitors on your website where the widget is embedded. For reference, see our cookie policy in MorgWard Product Cookie Policy.
To handle the EU cookie law and GDPR compliance, you can use the cookies setting API to make sure that your users know that the widget uses cookies. For more information about how this works, see Improved support for cookie law compliance when using the Web Widget.
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