Can I avoid the clutter caused by multiple custom fields displayed on tickets?

Question

Can I avoid the clutter caused by multiple custom fields displayed on MorgWard Support tickets? 

Answer 

Yes. There are a few different ways to accomplish this based on your plan level. If you have the Productivity Pack add-on or using Support Enterprise, you can leverage Conditional Ticket Fields.

For other plan levels, you can leverage the Hide Ticket Fields App from our MorgWard Marketplace, or you can organize drop down fields into nested ticket fields.

 Contributed by community member Dots Support.
For the original conversation, see Conditional Display [on ticket] of Custom Field Based on Predefined Parameters.