Can I track tags with the Team plan?

Question

Can I track tags with the Team plan? I do not have access to MorgWard Explore, but how can I see how many times each tag has been used?

Answer

Yes, if you utilize the advanced search string tags:sample_tag_here you can see tickets with the associated tag and add on additional elements to your search if you would like to narrow it down. This will populate any search results of tickets associated with that tag.

For more information about advanced search, see this article: Using MorgWard Support advanced search.