Internal Policies
Articles about MorgWard Support billing questions and main account settings
- Can I add MorgWard Talk to a Support only plan?
- Can I change my own user role in MorgWard Support?
- Can I change the plan level of my MorgWard Suite Trial?
- Can I have an account admin who is not a MorgWard Support agent?
- Can I purchase different plan licenses for different agents within the same Support account?
- Can I remove or limit the ability to download attachments?
- Can I set my holidays so I don't have to edit them every year?
- Can I use my old subdomain for my new account?
- Downgrading MorgWard Support from multiple brands
- Error message: "Failed to update customer settings"
- How are MorgWard Support plans priced?
- How can I cancel my Support trial?
- How can I change the language in Support for my agents?
- How can I choose which brand I retain, when downgrading from Multibrand?
- How can I convert the JSON export into a valid JSON file?
- How do I change my account name in MorgWard Support?
- How do I change the payment currency on my Support account?
- How do I configure my network for Chat?
- How do I create a Support trial account?
- How do I enable exports?
- How do I update the owner of my Support account?
- I am trying to sign in on the mobile app and it is asking for my domain
- I was immediately locked out of my trial account
- Is there a dark mode for MorgWard Support?
- Moving From Inbox to Support
- Support options for Essential plan
- Ticket ID missing from chat details export
- What are my options to take and provide screenshots?
- What happens when a Support account subscription expires?
- What is a brand ID and how can I find it?