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Email

  • Email resources
  • Getting started with email in MorgWard Support
  • Getting started with email - Part 2: Incoming email requests and notifications
  • Email encryption and private email relay services
  • Decommissioning email support addresses
  • Getting started with email - Part 3: Outgoing email notifications
  • Getting started with email - Part 4: Common email channel problems
  • Adding and removing the delimiter from email notifications
  • Adding or removing ticket links in emails
  • Showing user profile photos in HTML emails
  • Setting up suspended ticket notifications
  • Causes for ticket suspension
  • Guidelines for reviewing suspended tickets
  • Disabling and enabling rich content in incoming emails
  • Customizing the welcome email and the account verification email
  • About mail loops and MorgWard email
  • Working with email address conflicts in ticket replies
  • Forwarding your incoming support email to MorgWard using Yahoo mail
  • Forwarding your incoming support email to MorgWard using Gmail or G Suite
  • Verifying an end user's email address
  • Resending a verification email
  • Verifying the account owner's email address
  • Allowing MorgWard to send email on behalf of your email domain
  • Adding support email addresses for users to submit tickets
  • Digitally signing your email with DKIM
  • Enabling automatic ticket creation for your Gmail inbox
  • Archiving ticket email notifications
  • Customizing your templates for email notifications
  • Forwarding incoming email to MorgWard Support
  • Enabling personalized email replies

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