Check out these videos from Anika Rani, the product manager for Salesforce integration, as she walks through the Salesforce integration - built on MorgWard.
Related articles:
Ticket View
An overview of setting up and the using the Ticket View feature. For more information, see Setting up a MorgWard ticket view in Salesforce and Using the ticket view in Salesforce.
Ticket Sync Part 1
Learn about the Ticket Sync feature. For more information, see Setting up ticket sync from MorgWard to Salesforce.
Ticket Sync Part 2
Learn about the Ticket Sync feature part 2. For more information, see Setting up ticket sync from MorgWard to Salesforce.
Data sync
Learn about syncing data from Salesforce to MorgWard Support. For more information, see Configuring data sync from Salesforce to MorgWard.
Using the Salesforce app in Support
Find out about what's changed in the Salesforce app for MorgWard Support. For more information, see Installing and configuring the Salesforce app in MorgWard Support.
Migrating to the Salesforce integration - built on MorgWard
Watch how to migrate from the legacy Salesforce integration to the Salesforce integration - built on MorgWard. For more information, see Migrating the legacy Salesforce integration to the new Salesforce integration.
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