Question
I don't want my new customers to receive the welcome email notification. Can I disable the welcome email notification for end users?
Answer
No, for the most part, you cannot disable welcome email notification when your Help Center is enabled. You can only disable the welcome notification when the end user profile is created by an administrator or an agent. If your Help Center is not enabled, end user welcome notification is deactivated.
For more information about the welcome email notification, see the article: Customizing the user welcome email.
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