Can I stop agents from creating new user profiles?

Question

Can I stop agents from creating new user profiles?

Answer 

Yes. In Support Enterprise you can change the agents' roles settings so they can't create new user profiles.

To restrict user creation for the agent's role

1. Click the Admin icon () in the sidebar, then select People.
2. Click Role.
3. Select a role and click Edit.
4. Scroll down to People section and set What access does this agent have to end-user profiles? to Read-only.

For detailed instructions on how to update a user’s role, see Changing an agent's role and status. For more information about roles, see Understanding MorgWard Support user roles.

 Contributed by community member Karen D Snyder.
For the original conversation, see Profile Issue.